How can I contact if I have a question about my order? : In case of an inquiry or doubt please send an e-mail to info@elresero.com  ...

How to complete the order? : These are the steps you must follow to complete an order properly.If you have any doubt please write to us to info@elresero.com First step in process of purchase consists in adding all the products desired by clicking in the icon of the shopping cart . When you click over the ...

How can I find out about new products? : Just enter your email address in the frame Suscribe free to learn about new products and you will receive a newsletter with all the new products and some special proposals. ...

How to complete a Custom Made Order?: These are the steps you must follow to complete a Custom Made order properly.If you have any doubt please write to us to info@elresero.com First step in process of purchase consists in adding all the products desired by clicking in the icon of the shopping cart . When you click over ...

Refunds And Exchanges : If you are not satisfied with the product/s we have sent, you can ask for the product/s to be change or refund of the money within ten days after the shipment was delivered. We need you to contact us and tell the reason why you need to change the products or the money refund in order to authorize ...

How safe are my data when I place an order?: El Resero gives a great importance in keeping safe the information you provide, that is way we work with high standard security systems to protect your data. Either the information supplied by your purchasing order as your credit card data are entered by safety servers (SSL) encrypted with 128 ...

Currency Converter & Duty Taxes : Clic HERE to convert an specific amount of money to your local currency and find more information about local Duty Taxes. ...

How are the shipments made? : Shipments are made through international couriers like DHL, because we have an special prize with DHL, wich guarrantee lower shipment prizes all over the world. Every day you can find out the status of your orders by entering in: You must bear in mind customs restrictions at the ...

What is the delivery time of my order? : The delivery time varies depending on the part of the world to which shipment must be made as well as the product availability. The shipment will be delivered within the following 3 or 4 business days after the product is available. We send your orders to any part of the world. You have to ...

How can I pay my purchases? : Here you choose the way of payment that better fits to your needs among the following options. PayPal (Visa, Mastercard, American Express, Discover, eCheck) 2Checkout (Visa, Mastercard, American Express, Discover, eCheck) Western Union Banking transference   ...

What difference would there be between El Resero and the other polo-equipment dealers? : For more over 70 years we accomplished our task in the manufacture of high quality footwear. Always seated in the district of "Mataderos" (Slaughter houses) in Buenos Aires, Argentina, we are the third family generation continues with that task, imposing us like primary target to ...

How fast will I receive my order? : Keep in mind that we are craftman of boots and we offer to our clients a lot of boots configuration (color, leather, sole, size, etc.). Therefore we can´t have in stock all of them. If we have your boots configuration the delivery time is 10 days. If we must manufacture one, we need about 20 ...